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Requesting Help
Please feel free to contact Northern Lights
Paranormal with questions or concerns at our email address or by phone.
Your messages are always confidential and important to us. We check our
messages regularly and will respond in a timely manner, usually within
24 hours.
If you call us, be sure to leave a detailed
message with a call back number. Or if you prefer we don't return your
call by phone, be sure to leave the details for the method of
communication you desire (email, post, etc.).
We understand how difficult it could be to
ask for help, let alone talk about paranormal topics. That's why we're
here! Sometimes, callers are so uncomfortable talking about their
paranormal experiences that they only leave a message with their name
and a call back number. And this is perfectly fine. However, sometimes a
caller gets so involved in the details of their description he or she
forgets to leave their name or a phone number. Many times we have been
unable to return a call because the caller didn't provide us with those
details. We want to help, but can only do so if we know how to contact
you.
Northern Lights Paranormal will investigate
private residences, commercial properties or any other location we deem
appropriate to investigate. Advanced notice is appreciated for
investigations conducted outside the Anchorage metropolitan area.
Your request will be considered provided it
is compatible with our mission.
Our mission is threefold:
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To assist people that are experiencing
paranormal phenomena and help them understand their experiences.
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To promote collaboration of evidence and
contribute to the field of paranormal research as a whole to better
our understanding of anomalous phenomena.
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To educate the general public and those
individuals seeking to study the field by encouraging partnerships
among various organizations and by providing learning opportunities.
Be sure to leave your name and phone number
or email address in your message !
Restrictions
For legal reasons, we can only accept
requests from adults, persons 18 years old and older. Also, we
understand you may be contacting us to help a friend. However, we need
to communicate directly with the people that are having paranormal
experiences. We do not "cold call" and will not contact anybody that
isn't expecting our communications. The best way to help a friend is to
direct them to our web site or give them our contact details.
We can not help someone without their
consent. In other words, if someone in the family does not want our
help, we cannot help them. The only exception is if someone has legal
guardianship of another, has power of attorney and is the executor of
their affairs. We will need to review the original court paperwork and
be provided with a certified copy before any further decisions can be
made to assist a person in this particular circumstance. If there are
any doubts in our minds, we will decline a case in favor of preserving
an individual's legal rights and personal liberty.
The Investigation Process
The first thing that happens is we receive a
request from you, for a consultation and/or an investigation. Also, at
this step in the process, if you haven't begun to keep an event log of
your experiences, then you should begin one now. It is important to
track the time and date of the occurrence, the witnesses and any other
pertinent information. We will review the log with you during the
interview.
After you contact us, we will reply to you
either by email or phone. A pre-interview questionnaire will take place,
usually by phone or sometimes by email or an in person meeting.
Next, an interview is scheduled. The
interview itself is conducted in person, usually at the location where
the phenomena is being experienced. It is typically an hour in duration,
but can take longer depending on circumstances. We prefer to record the
interview for reference, but you may choose not to be recorded. Our
interview questions will establish the scope and seriousness of your
case. You may also be asked to provide contact information for other
witnesses of the activity in question. We will then ask you to give us a
tour. By walking through the location, you will be able to give us a
detailed explanation of what activity has been occurring in which areas.
This tour will also help us prepare for a possible future vigil. We will
document the details you provide us on the tour and we may also gather
some minor equipment readings at this time to give us some baseline
data. At the conclusion of the interview, we may set up a date and time
to conduct our vigil, or we may take some time to do some research into
the background of your location or conduct additional interviews with
other witnesses.
We will do our best to accommodate you
and, if necessary, perform our investigation as quickly as possible.
However, we are unable to immediately respond to an emergency situation.
If you require immediate help and believe your life is being
threatened, it is best to utilize other appropriate resources or
emergency services first. If the situation is uncomfortable and you are
feeling unsafe, you should go some place where you do feel safe until help arrives.
Continue documenting any unusual occurrences
until we arrive for the vigil.
At the beginning of the vigil, we will
establish a base camp, unpack our equipment and begin setting up for
evidence collecting. We may request a tour of the location if one has
not been previously given to us. Also during this time, we will
begin taking measurements and equipment readings to give us comparison
data to assist with our investigation. This will also be the last
opportunity you will have to ask us any questions you may have for us
until the vigil is completed.
During the vigil, we need to be undisturbed.
For your safety, the integrity of the investigation and credibility of
the evidence, we request you vacate the location. If this isn't
possible, we request that you remain quiet and unobtrusive, allowing the
investigators work to go unabated. You can expect the vigil to last
about four to eight hours. An estimate will be given prior to our
arrival for the vigil. However, paranormal activity is unpredictable and
thus investigation times will vary. Your location may warrant a shorter
vigil or, if it's quite active, may run longer than anticipated.
Even though you may be experiencing activity
in certain areas, it is likely we will investigate most, if not the
whole, of the location. We will try to focus on areas where paranormal
events have been reported to occur, but keep in mind that we are trying
to get a better understanding of the phenomena and need to get as
comprehensive of a profile as we can get for your location.
After the vigil has completed, evidence will
be reviewed and evaluated. This is the longest part of the investigation
and may take several weeks to complete depending on the amount of data
collected and the research involved. A general rule is each hour of
recorded data takes about 24 hours to analyze. Factor in the number of
recording devices and the number of investigators involved and you can
begin to understand how time intensive the analysis can be.
Upon completion of our evidence review, you
will be contacted to inform you the findings, if any. In some
instances it might be necessary to request follow up visits. It's
possible that on our first visit no data will be collected for various
reasons and other times activity will be such that ongoing research will
be warranted. Any follow-ups are at your discretion and don't require
any obligations.
Northern Lights Paranormal has joint
ownership with you of the evidence collected. This joint ownership helps
protect you and us from having any information that may be publicly
released from being exploited or misrepresented. As always, your
confidentiality is assured. We never share any information without your
specific written consent. No case is left behind without closure or continued
support.
How to Prepare
You should arrange for child care for very
young children during our vigil. Strangers showing up at their home with
equipment and talking about ghosts may upset and confuse them,
especially if the subject hasn't been discussed with them.
We understand the potential excitement
surrounding a paranormal investigation. We ask that only the occupants
or persons who have experienced phenomenon be present. Our equipment is
extremely sensitive and any crowding, excessive talking, or other noise
could contaminate any evidence collected during the vigil, thus
invalidating the findings.
Safety is our first concern for all involved
~ humans and animals. This is why we ask that you crate or restrain your
family pets during our visits. Some normally well mannered pets can
suddenly become ill tempered in response to the presence of many
strangers in the home. If at all possible, arrange to have your animals
cared for at another location during our time, please.
Also, we ask that you inform and have the
consent of all adults living in the household regarding the
investigation. We do not want to be investigating a location and have an
uninformed family member arrive home to find a room full of strangers.
This could make for a very uncomfortable situation for all persons
involved.
And finally, although we believe that what
people do in their own homes is no one’s business but their own, we will
not, under any circumstance, remain at an investigation location where
anyone is intoxicated or under the influence of illegal substances.
Please refrain from alcohol or other "recreational" activities the day
of the vigil and during the vigil itself. And, on a similar note, please
refrain from smoking during our vigil. Stray cigarette smoke can make
potential evidence invalid and create physical discomfort for persons
with asthma.
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